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Lost or Stolen Cards

SSU ID card
Notification and Replacement Procedures for Lost/Stolen Cards or Unauthorized Card Use

To report the card lost or stolen, log in to the Seawolf Card Management system and, under Account Management, select lost/stolen card and then select deactivate.

Replacement Seawolf Cards can be obtained at the Seawolf Service Center during scheduled business hours. A replacement fee must be paid at the time a new card is issued.

Seawolf Card Cardholder's Liability for Unauthorized Purchases

Failure to make a report of a lost or stolen Seawolf Card may result in the loss of funds in the cardholder's Seawolf Card debit account(s). The university is NOT liable for funds lost prior to the report of a lost or stolen Seawolf Card. The Seawolf physical card and virtual card use barcode technology. It shall be the responsibility of the cardholder to secure their physical card, card number, and barcodes.